/* Customer portal design layer. All selectors stay inside the shortcode root. */
.ssdesk-app {
  --ssdesk-primary: #5956e9;
  --ssdesk-ink: #1d2744;
  --ssdesk-muted: #6c7891;
  --ssdesk-border: #e6eaf3;
  --ssdesk-bg: #f7f8fd;
  grid-template-columns: minmax(220px,250px) minmax(0,1fr);
  min-height: 680px;
  border: 1px solid #e4e7f1;
  border-radius: 25px;
  box-shadow: 0 24px 70px rgba(30,42,82,.1);
  isolation: isolate;
}
.ssdesk-app :is(h2,h3) { color: var(--ssdesk-ink); line-height: 1.35; }
.ssdesk-app a,.ssdesk-app button { transition: color .18s,background .18s,border-color .18s,box-shadow .18s,transform .18s; }
.ssdesk-app :is(a,button,input,select,textarea):focus-visible { outline: 3px solid rgba(89,86,233,.24); outline-offset: 2px; }
.ssdesk-app .ssdesk-sidebar { display: flex; flex-direction: column; padding: 25px 16px; background: radial-gradient(circle at 100% 100%,rgba(122,112,255,.35),transparent 36%),linear-gradient(165deg,#24285e,#1e2448 58%,#252a67); }
.ssdesk-app .ssdesk-brand { gap: 11px; padding: 8px 9px 30px; line-height: 1.2; }
.ssdesk-app .ssdesk-brand strong { display: block; color: white; font-size: 16px; font-weight: 800; }
.ssdesk-app .ssdesk-brand small { display: block; margin-top: 5px; color: #aeb8dd; font-size: 11px; }
.ssdesk-app .ssdesk-brand-mark { flex: 0 0 42px; width: 42px; height: 42px; border-radius: 13px; color: #fff; background: linear-gradient(145deg,#8d80ff,#4e73e7); box-shadow: 0 7px 20px rgba(95,99,247,.34); font-size: 19px; }
.ssdesk-app .ssdesk-brand-logo { width: 42px; height: 42px; border-radius: 12px; object-fit: cover; }
.ssdesk-app .ssdesk-sidebar nav { gap: 6px; }
.ssdesk-app .ssdesk-sidebar nav a { position: relative; min-height: 46px; padding: 11px 13px; color: #bfc8e5; border: 1px solid transparent; border-radius: 12px; font-weight: 600; }
.ssdesk-app .ssdesk-sidebar nav a:hover,.ssdesk-app .ssdesk-sidebar nav a.is-active { color: #fff; background: rgba(255,255,255,.12); border-color: rgba(255,255,255,.1); box-shadow: inset 3px 0 0 #aaa0ff; }
.ssdesk-app[dir=rtl] .ssdesk-sidebar nav a:hover,.ssdesk-app[dir=rtl] .ssdesk-sidebar nav a.is-active { box-shadow: inset -3px 0 0 #aaa0ff; }
.ssdesk-app .ssdesk-sidebar nav a .dashicons { color: #a9a4ff; }
.ssdesk-sidebar-help { margin-top: auto; padding: 17px; border: 1px solid rgba(255,255,255,.14); border-radius: 17px; background: rgba(255,255,255,.07); }
.ssdesk-sidebar-help .dashicons { color: #e0bdff; font-size: 25px; width: 25px; height: 25px; margin-bottom: 8px; }
.ssdesk-sidebar-help strong { display: block; color: #fff; }
.ssdesk-sidebar-help p { margin: 5px 0 10px; color: #c3c9e1; font-size: 12px; line-height: 1.6; }
.ssdesk-sidebar-help a { color: #fff; font-size: 12px; font-weight: 800; text-decoration: none; }
.ssdesk-app .ssdesk-main { padding: clamp(22px,3vw,42px); background: radial-gradient(circle at 100% 0,#f0efff 0,transparent 260px),#f7f8fd; }
.ssdesk-app .ssdesk-page-head { margin-bottom: 22px; }
.ssdesk-app .ssdesk-page-head > div > span { display: block; margin-bottom: 6px; color: #7871e9; font-size: 12px; font-weight: 800; letter-spacing: .1em; text-transform: uppercase; }
.ssdesk-app .ssdesk-page-head h2 { margin: 0 0 4px; font-size: clamp(24px,2.7vw,32px); font-weight: 800; }
.ssdesk-app .ssdesk-page-head p { margin: 0; color: var(--ssdesk-muted); }
.ssdesk-app .ssdesk-welcome-hero { position: relative; overflow: hidden; min-height: 185px; padding: 26px 30px; border-radius: 21px; background: radial-gradient(circle at 86% 20%,rgba(255,255,255,.14) 0 85px,transparent 86px),linear-gradient(110deg,#4b46ba,#7167ed 72%,#8b7cf4); box-shadow: 0 15px 35px rgba(87,77,205,.19); }
.ssdesk-app .ssdesk-welcome-hero::after { content: ''; position: absolute; width: 170px; height: 170px; inset-inline-end: 22%; bottom: -127px; border: 26px solid rgba(255,255,255,.12); border-radius: 50%; pointer-events: none; }
.ssdesk-app .ssdesk-welcome-hero :is(h2,p),.ssdesk-app .ssdesk-welcome-hero > div > span { color: #fff; }
.ssdesk-app .ssdesk-welcome-hero p { opacity: .85; }
.ssdesk-app .ssdesk-welcome-hero .ssdesk-btn { position: relative; z-index: 1; color: #4f48ca!important; background: #fff; box-shadow: 0 7px 20px rgba(34,28,106,.13); }
.ssdesk-app .ssdesk-btn { min-height: 44px; padding: 10px 18px; border-radius: 11px; background: var(--ssdesk-primary); box-shadow: 0 5px 14px rgba(75,70,186,.16); font-weight: 800; }
.ssdesk-app .ssdesk-btn:hover { filter: none; background: #4541c5; transform: translateY(-1px); }
.ssdesk-app .ssdesk-btn-secondary { background: #fff; box-shadow: none; }
.ssdesk-app .ssdesk-btn-secondary:hover { color: var(--ssdesk-primary)!important; background: #f7f6ff; }
.ssdesk-app .ssdesk-stats { gap: 14px; margin-bottom: 22px; }
.ssdesk-app .ssdesk-stat { position: relative; overflow: hidden; min-height: 112px; padding: 19px 21px; border: 1px solid #e9e8ff; border-radius: 17px; background: #fff; box-shadow: 0 10px 25px rgba(29,39,68,.045); }
.ssdesk-app .ssdesk-stat::before { content: ''; position: absolute; inset-inline-start: 0; top: 0; bottom: 0; width: 4px; background: #7770ed; }
.ssdesk-app .ssdesk-stat::after { content: ''; position: absolute; width: 88px; height: 88px; inset-inline-end: -28px; bottom: -45px; border-radius: 50%; background: #eeecff; }
.ssdesk-app .ssdesk-stat span { position: relative; z-index: 1; font-size: 12px; font-weight: 700; }
.ssdesk-app .ssdesk-stat strong { position: relative; z-index: 1; font-size: 30px; line-height: 1; }
.ssdesk-app .ssdesk-stat-in-progress::before { background: #24b9a5; }
.ssdesk-app .ssdesk-stat-in-progress::after { background: #dff8f1; }
.ssdesk-app .ssdesk-stat-answered::before { background: #efa843; }
.ssdesk-app .ssdesk-stat-answered::after { background: #fff4e0; }
.ssdesk-app .ssdesk-stat-closed::before { background: #f17e96; }
.ssdesk-app .ssdesk-stat-closed::after { background: #fff0f3; }
.ssdesk-app .ssdesk-card { padding: 25px; border: 1px solid #e8ebf3; border-radius: 18px; box-shadow: 0 12px 35px rgba(29,39,68,.055); }
.ssdesk-app .ssdesk-card-head { margin-bottom: 12px; }
.ssdesk-app .ssdesk-card-head h3 { font-size: 19px; font-weight: 800; }
.ssdesk-app .ssdesk-card-head a { color: #5956e9; font-size: 13px; font-weight: 800; text-decoration: none; }
.ssdesk-app .ssdesk-table { font-size: 13px; }
.ssdesk-app .ssdesk-ticket-filters { display: flex; align-items: center; flex-wrap: wrap; gap: 10px; margin: 0 0 17px; }
.ssdesk-app .ssdesk-ticket-filters label { flex: 1 1 180px; }
.ssdesk-app .ssdesk-ticket-filters :is(input,select) { width: 100%; min-height: 44px; padding: 8px 11px; border: 1px solid #dce1ed; border-radius: 10px; background: #fff; color: var(--ssdesk-ink); font: inherit; }
.ssdesk-app .ssdesk-clear-filters { color: #5956e9; font-size: 13px; font-weight: 700; text-decoration: none; }
.ssdesk-app .ssdesk-table th { background: #fafbfe; color: #737f97; font-weight: 800; }
.ssdesk-app .ssdesk-table tr:last-child td { border-bottom: 0; }
.ssdesk-app .ssdesk-table tbody tr:hover { background: #fbfaff; }
.ssdesk-app .ssdesk-ticket-link strong { color: #26314e; font-weight: 800; }
.ssdesk-app .ssdesk-ticket-link:hover strong { color: #5956e9; }
.ssdesk-app .ssdesk-badge { border-radius: 9px; font-weight: 800; }
.ssdesk-app .ssdesk-empty { padding: 52px 22px; }
.ssdesk-app > .ssdesk-empty { grid-column: 1/-1; display: flex; flex-direction: column; align-items: center; justify-content: center; min-height: 420px; padding: 45px 25px; background: radial-gradient(circle at 50% 15%,#eeecff,transparent 45%),#fafaff; }
.ssdesk-app > .ssdesk-empty h3 { font-size: 24px; }
.ssdesk-app > .ssdesk-empty p { max-width: 460px; }
.ssdesk-app .ssdesk-empty > .dashicons { color: #7971e8; }
.ssdesk-app .ssdesk-empty h3 { font-weight: 800; }
.ssdesk-app .ssdesk-form { gap: 21px; }
.ssdesk-app .ssdesk-field,.ssdesk-app .ssdesk-reply label { color: #34405b; font-size: 13px; font-weight: 800; }
.ssdesk-app .ssdesk-field :is(input,select,textarea),.ssdesk-app .ssdesk-reply :is(input,textarea),.ssdesk-app .ssdesk-rating textarea { border-color: #dce1ed; border-radius: 11px; background: #fdfdff; }
.ssdesk-app .ssdesk-field :is(input,select,textarea):focus,.ssdesk-app .ssdesk-reply textarea:focus { border-color: #8a83ee; box-shadow: 0 0 0 3px rgba(89,86,233,.1); outline: none; }
.ssdesk-app .ssdesk-toast { border-radius: 12px; font-weight: 700; }
.ssdesk-app .ssdesk-message-body { border-radius: 14px; box-shadow: 0 4px 15px rgba(29,39,68,.035); }
.ssdesk-app .is-customer .ssdesk-message-body { background: #edebff; border-color: #dcd8ff; }
.ssdesk-app .ssdesk-notification { border-radius: 13px; }
.ssdesk-app .ssdesk-notification.is-unread { background: #f2f1ff; }
.ssdesk-app .ssdesk-profile img { border: 4px solid #eeedff; }
.ssdesk-app .ssdesk-article-suggestions { padding: 16px 18px; border: 1px solid #dcd8ff; border-radius: 15px; background: #f7f6ff; display: grid; gap: 8px; }
.ssdesk-app .ssdesk-article-suggestions[hidden] { display: none; }
.ssdesk-app .ssdesk-article-suggestions strong { color: #443bb5; }
.ssdesk-app .ssdesk-article-suggestions a { display: block; padding: 8px 11px; border-radius: 9px; background: #fff; color: #332e82; text-decoration: none; }
.ssdesk-app .ssdesk-article-suggestions a:hover { background: #ebe9ff; }
.ssdesk-app .ssdesk-article-grid { display: grid; grid-template-columns: repeat(auto-fit,minmax(230px,1fr)); gap: 16px; }
.ssdesk-app .ssdesk-article-card { display: flex; flex-direction: column; gap: 10px; text-decoration: none; color: inherit; transition: transform .15s ease,box-shadow .15s ease; }
.ssdesk-app .ssdesk-article-card:hover { transform: translateY(-3px); box-shadow: 0 13px 28px rgba(43,35,102,.12); }
.ssdesk-app .ssdesk-article-card .dashicons { color: var(--ssdesk-primary); font-size: 25px; width: 25px; height: 25px; }
.ssdesk-app .ssdesk-article-card h3,.ssdesk-app .ssdesk-article-card p { margin: 0; }
.ssdesk-app .ssdesk-article-card p { flex: 1; opacity: .7; }
.ssdesk-app .ssdesk-article-card > span:last-child { color: var(--ssdesk-primary); font-weight: 700; }
.ssdesk-app .ssdesk-article-back { display: inline-block; margin-bottom: 12px; }
.ssdesk-app .ssdesk-article-content { line-height: 1.85; overflow-wrap: anywhere; }
.ssdesk-app .ssdesk-article-content img { max-width: 100%; height: auto; }
.ssdesk-app .ssdesk-article-help { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-top: 17px; }
.ssdesk-app .ssdesk-article-help form { display: flex; gap: 8px; flex-wrap: wrap; }
.ssdesk-app .ssdesk-article-help button[aria-pressed="true"] { border-color: var(--ssdesk-primary); color: var(--ssdesk-primary); }
.ssdesk-app .ssdesk-article-pages { margin-top: 18px; display: flex; gap: 8px; }
.ssdesk-app .ssdesk-origin-ticket { color: #6559c8; font-weight: 700; }
.ssdesk-app .ssdesk-pagination .current { background: var(--ssdesk-primary); }
@media (max-width: 800px) {
  .ssdesk-app { grid-template-columns: 1fr; }
  .ssdesk-app .ssdesk-sidebar { padding: 12px; }
  .ssdesk-sidebar-help { display: none; }
  .ssdesk-app .ssdesk-sidebar nav a { min-height: 46px; padding: 10px; }
  .ssdesk-app .ssdesk-sidebar nav a:hover,.ssdesk-app .ssdesk-sidebar nav a.is-active { box-shadow: inset 0 -3px 0 #aaa0ff; }
}
@media (max-width: 600px) {
  .ssdesk-app { border-radius: 17px; }
  .ssdesk-app .ssdesk-main { padding: 16px; }
  .ssdesk-app .ssdesk-welcome-hero { align-items: flex-start; flex-direction: column; min-height: 0; padding: 23px; }
  .ssdesk-app .ssdesk-welcome-hero .ssdesk-btn { margin-top: 14px; }
  .ssdesk-app .ssdesk-stat { min-height: 93px; padding: 14px; }
  .ssdesk-app .ssdesk-stat strong { font-size: 25px; }
  .ssdesk-app .ssdesk-card { padding: 18px; }
  .ssdesk-app .ssdesk-table tr { padding: 12px 0; }
}